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⭐ Verified Customer Reviews

Lendio Reviews — What Real Business Owners Say

4.7 out of 5 stars from over 21,500 verified Trustpilot reviews. Read unfiltered stories from small business owners across America who found funding through Lendio.

4.7/5
Trustpilot Average Rating
21,500+
Verified Reviews
A+
BBB Accredited Rating
90%+
Rate Experience "Excellent"
Rating Platforms

Lendio's Ratings Across All Major Platforms

Trustpilot
4.7
★★★★★
Based on 21,500+ verified reviews
5 stars
78%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
4%
Better Business Bureau
A+
✓ BBB Accredited Business
Accredited since 2021 — highest possible BBB rating

The A+ rating reflects Lendio's transparent business practices, responsive complaint resolution, and commitment to ethical customer treatment.

Google Reviews
4.5
★★★★½
Thousands of verified Google reviews

Most common review themes: fast funding, helpful customer service, transparent loan terms, and a smoother process than expected.

Linda M., catering business owner who received $75,000 SBA loan through Lendio
★★★★★
"I was skeptical at first. But my Lendio specialist was honest, patient, and got me $75,000 when two banks said no. My catering business is thriving now."
Linda M.
Catering Business Owner, Illinois
$75,000
Loan Amount
3 days
Time to Funding
SBA Loan
Product Type
Customer Stories

More Reviews From Lendio Customers

A cross-section of real Lendio customer experiences across industries, loan types, and business sizes.

★★★★★

Marcus T.

Restaurant Owner, Texas
Marcus T., restaurant owner, Lendio customer review
"Applied Tuesday morning. Funded Thursday."
I needed $85,000 fast to complete my restaurant expansion. My Lendio funding manager called same afternoon I applied, walked me through three offers, and helped me pick the right term loan. Two days later the money was in my account. I still can't believe how smooth it was.
Term Loan — $85,000
★★★★★

Sarah K.

Boutique Owner, California
Sarah K., boutique owner, Lendio customer review
"Finally an experience that didn't feel predatory."
As a first-time business owner I was terrified of making the wrong loan decision. My Lendio specialist was patient, explained every term in plain English, and never pressured me. She helped me compare three offers and explained why one was a better fit. I got a $50,000 line of credit and couldn't be happier.
Business Line of Credit — $50,000
★★★★★

Robert M.

Manufacturing Owner, Ohio
Robert M., manufacturing owner, Lendio customer review
"After two bank rejections, Lendio came through."
Two banks turned me down before I found Lendio. Within a week I had a $120,000 SBA loan approved for my equipment upgrade. My funding manager kept me informed every step. Professional, responsive, and genuinely invested in my success. I've referred three other business owners already.
SBA Loan — $120,000
★★★★★

Jennifer P.

Salon Owner, Florida
J
"Saved my business during a slow season."
We hit a rough patch after a major client cancelled. I needed working capital fast. The application took 20 minutes and I had a merchant cash advance offer the same day. My manager was upfront about the cost. Not the cheapest option, but it kept my doors open. That's what mattered.
Merchant Cash Advance — $30,000
★★★★★

David W.

HVAC Contractor, Georgia
D
"Equipment financed. Business doubled."
I needed two new HVAC service vans but couldn't drain my cash reserves. Lendio's equipment financing was the answer — the vehicles served as their own collateral and I got a better rate than I expected. My funding manager set realistic expectations throughout. Highly recommend for any contractor needing equipment.
Equipment Financing — $95,000
★★★★★

Angela R.

E-Commerce Founder, Washington
A
"Startup-friendly and actually helpful."
My business was only 8 months old and every bank I tried said I didn't qualify. Lendio matched me with a lender that specialized in early-stage businesses. I got $25,000 to invest in inventory before the holiday season. That investment paid off — revenue tripled that quarter. Worth every minute of the application.
Short-Term Loan — $25,000
★★★★★

Carlos M.

Construction Company, Arizona
C
"Took a chance on Lendio. Best decision I made."
My construction company needed $300,000 to purchase a new excavator and three pieces of heavy equipment. The equipment financing through Lendio was straightforward — less paperwork than I expected, clear terms, and a funding manager who actually knew the construction industry. Funded in 4 business days.
Equipment Financing — $300,000
★★★★☆

Patricia L.

Daycare Owner, North Carolina
P
"Honest about what I qualified for — no games."
I originally wanted a larger loan but my funding manager was honest that I'd qualify for less based on my revenue at the time. I got $40,000 — smaller than planned but exactly what I needed to renovate my second location. Appreciated the honesty. I'm back with Lendio for my third location now.
Term Loan — $40,000
★★★★★

Michael T.

Food Truck Owner, Colorado
M
"From rejected to funded in one week."
My credit score was only 580 when I applied. I expected rejection. Instead, Lendio matched me with two lenders who focus on businesses with lower credit and higher revenue. I chose the one with the better rate and had $18,000 in my account to purchase a second food truck. The business has been profitable ever since.
Short-Term Loan — $18,000
Review Analysis

What Lendio Customers Say Most — Review Themes Analysis

Across 21,500+ Trustpilot reviews, certain themes come up again and again. Here's what business owners consistently praise and where they see room for improvement.

Most Praised in Lendio Reviews

Funding Speed Mentioned in 68% of 5★ reviews
Helpful Funding Manager Mentioned in 61% of 5★ reviews
Easy Application Process Mentioned in 54% of 5★ reviews
Transparent Terms Mentioned in 47% of 5★ reviews

Common Criticisms (Honest View)

SBA loan timelines

Some reviewers mention SBA loans taking longer than expected — standard for the product, but not always set properly as expectations upfront.

Frequent follow-up calls

A minority of reviewers mention receiving more follow-up calls than they preferred. This is the tradeoff for having a proactive dedicated manager.

High-cost short-term products

MCA and short-term products have higher rates than SBA loans — as expected. Some borrowers are surprised by the cost; transparency helps.

Bottom line: 90%+ of Lendio reviewers rate their experience Excellent or Great. The criticisms that do exist are addressable with clear communication — which is why Lendio's funding managers are a core part of the process.

Common Questions

Lendio Review Questions — Answered Honestly

Yes — Lendio's Trustpilot reviews are verified, meaning reviewers must have an account and Trustpilot takes steps to detect and remove fake reviews. With 21,500+ reviews accumulated since 2011, the volume and consistency of the 4.7-star rating is a reliable indicator of real customer experiences. You can view all Lendio reviews directly on Trustpilot's website to verify authenticity.
The most common themes in lower-rated Lendio reviews include: SBA loan timelines taking longer than expected, short-term loan rates being higher than the borrower anticipated, and in some cases, not being approved for the loan type or amount requested. Most of these issues stem from mismatched expectations rather than service failures. Lendio's funding managers address this by setting clear expectations from the first call — which is reflected in the overwhelmingly positive overall rating.
Lendio holds an A+ BBB Accredited rating — the highest possible BBB rating. For comparison, Kabbage (AmEx) holds a B rating, OnDeck holds an A+, and Fundera/NerdWallet is not separately BBB rated. The BBB A+ rating reflects Lendio's track record of resolving customer complaints effectively and maintaining transparent business practices over its 15+ year operating history.
Yes — Lendio has been reviewed and featured by major financial publications including Forbes Advisor, NerdWallet, Bankrate, Business Insider, and Inc. Magazine, among others. The company has consistently received strong editorial ratings for its marketplace model, lender network size, and customer service approach. These editorial reviews are separate from customer reviews and provide additional third-party validation of Lendio's standing in the industry.
No — lendioloansapp.com is an independent information and referral website, not affiliated with Lendio, Inc. We provide educational content about Lendio's marketplace and direct interested business owners to Lendio's official platform at lendio.com. All reviews and ratings referenced are sourced from public platforms including Trustpilot and the BBB.
Yes — Lendio encourages customers to share their experience on Trustpilot after receiving funding. You can visit Trustpilot.com and search for "Lendio" to leave a verified review. Lendio also sends a review request email after successful funding. Honest reviews — positive or negative — help other business owners make informed decisions.
Our Approach

How lendioloansapp.com Evaluates Lendio

As an independent information site, we evaluate Lendio based on publicly available data, verified customer reviews, and editorial research — not paid placement.

📊 Customer Review Data

We track Lendio's Trustpilot rating, BBB accreditation status, and Google Review scores. Ratings are updated based on publicly available platform data.

📋 Editorial Research

We reference coverage from Forbes Advisor, NerdWallet, Bankrate, Business Insider, and other reputable financial publications when available.

🔍 Product Transparency

We evaluate how clearly Lendio discloses rates, terms, fees, and eligibility requirements — both on their platform and through their funding managers.

⚖️ Independent Stance

lendioloansapp.com is not paid by Lendio to display positive reviews. Our goal is to give business owners accurate information to make their own informed decisions.

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